Last updated April 10, 2019
DOMESTIC SHIPPING POLICY
Shipment processing time
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
All orders ship free via USPS First Class Mail or USPS Priority Mail.
- USPS First Class Mail: 2-5 business days
- USPS Priority Mail: 2-3 business days
We do not offer overnight delivery.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
We ship to all addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mountain Watch Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tarrifs, taxes, etc.).
Damages
Mountain Watch Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICY
We currently do not ship outside the U.S.
If you have any questions or comments about this policy, you may email us at service@mountainwatchshop.com or by post to:
Mountain Watch Shop
5325 Elkhorn Blvd #420
Sacramento, CA 95842
United States
